DT Print is a dynamic, fast-paced environment that requires flexibly dynamic employees who can provide quality products and service within short time frames. Our client-driven processes require us to constantly adapt to and learn new technologies.

We are seeking energetic, team players that are excited and eager to work for a growing print company. 


Current Opportunities


Digital Imaging & Finishing Operator

DEPARTMENT: SMALL FORMAT + BINDERY
REPORTS TO: PRODUCTION Manager
TERMS: Full-time

PURPOSE FOR THIS ROLE:

The purpose of this role is to print and finish all small format work as per the job specifications and to ensure the best quality for our clients. You will be required to work along side the additional digitial imaging operator and lead bindery operator to operate and maintain all small format print and finishing equipment and ensure all work is done in an organized and timely manner.

This role is a vital part of the production cycle. This position requires a high attention to detail and ensures that the imaged and finished product is in alignment to company quality tolerances.

KEY JOB RESPONSIBILITIES:

• Operating small format HP indigo presses (7800/5600)
• Working alongside additional operator to complete daily/weekly work
• Ensuring customers expectations are met with regard to quality
• Hard proof file creation
• Imposing files and submission of files to the RIP
• Maintenance and upkeep of all digital imaging equipment
• Maintaining an organized inventory of stock and digital imaging equipment consumables
• Ability to troubleshoot technical difficulties and technical service arrangements
• Working with lead bindery operator to complete daily/weekly work when they require help
• Operation of finishing equipment, which includes: Laminating, cutting, scoring, folding, drilling, perfing, round cornering, stitching books, perfect bound books, d-taping, wire-o binding, collating, generic handwork, shrink wrapping, packaging, etc.
• Uphold safe working standards at all times
• Maintain a clean and organized work environment

SKILLS/EXPERIENCE REQUIRED:

• Previous experience in digital printing and bindery
• Ability to follow standards and procedures
• Experience in use of Adobe Creative Suite software
• Ability to multi-task and meet multiple deadlines
• High school level mathematics

KEY COMPENTENCIES:

• Working as a part of a team in a fast-paced environment
• Ability to work with minimal supervision
• Self-motivated and organized
• Problem solving and mechanical ability
• Must be open and adept at learning new equipment and new technologies
• Must be able to maintain flexible work hours and be available for overtime as needed

TYPICAL WORKING CONDITIONS AND PHYSICAL DEMANDS:

• Ability to lift materials up to 50lbs
• Must be able to work on your feet for majority of work day
• Working in a loud and busy manufacturing environment

To apply please contact:

Jenna Vander Doelen, Production Manager
Phone: 416.630.5055 x2002
Email: jenna@dtprintsolutions.com

Customer Service Representative

DEPARTMENT: Admin + Sales
REPORTS TO: operationS Manager
TERMS: Full-time

PURPOSE FOR THIS ROLE:

This position is a cross departmental role that will focus on providing administrative support to the Sales, Finance and Production departments. They are the administrative task liaison between the client’s expectations and our organization’s response, allowing our account managers the bandwidth to focus on sales.

 JOB SUMMARY:

We empower our Customer Service Representatives to identify and resolve client needs and provide the best possible experience, allowing them to build strong relationships with both new and existing business. This includes generation of print estimating and coordinating, purchasing, customer service, invoicing and, if required, general production support.

KEY JOB RESPONSIBILITIES 
(include but are not limited to): 

Customer Service

  • Answer the phone - main line calls – and responding to email
  • Processing quotes and estimate requests
  • Communicate project status and delivery expectations to clients
  • Ensure consistent communication approach with clients
  • Qualify walk-in and phone-in new business
  • Perform reception duties for clients that visit our office

Print Estimating, Coordinating, and Invoicing

  • Gathering and sharing client requirements from job start to finish
  • Organizing incoming job details into job manager system to make initial estimate files
  • Forward initial quote details to appropriate sales rep
  • Forward job details to outside vendors where necessary and input outside costs into active quotes
  • Review final estimate with sales reps before emailing to client
  • Receiving files and checking them to job specs
  • Sending files and PO’s to appropriate vendors when necessary
  • Assisting with pre-press tasks including making PDF proofs for approval, variable data merges and assisting clients with layout and design tasks
  • Coordinate weekly production schedules with production manager to ensure timely and successful delivery of jobs
  • Review and finalize dockets for invoicing by Finance
  • Assist in maintaining stock inventory and ordering of additional job materials as required 

General Production Support

When required, assist production with hands-on production tasks which could include:

  • Finishing of printing materials (collation, packaging, sorting etc.)
  • Shipping

SKILLS:

  • Adobe Creative Suite - Intermediate Knowledge
  • Excellent and strategic customer service skills
  • Excellent written and verbal communication skills
  • Research skills
  • Excellent time management skills - ability to work under pressure and meet tight deadlines

KEY COMPETENCIES:

  • Flexibly cooperative with a strong sense of responsibility
  • Able to work with minimal supervision
  • Self-motivated
  • Knowledge of printing terminology and print techniques

 EDUCATION:

  • Minimum High school or equivalent

EXPERIENCE:

  • 2-5 years of relevant working experience

 TYPICAL WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Office setting
  • Production environment for some duties which could include frequent lifting of materials up to 50lbs

TO APPLY PLEASE CONTACT:

Scotty Graham, Operations Manager
Email: info@dtprintsolutions.com